5th edition

Let's Talk About Service 2016

“Contemporary Methodologies

for Service Research”

New York City, December 8-9, 2016



We are delighted to announce that the 5th Let's Talk About Service Workshop will be held in New York City on December 8 and 9, 2016; hosted by the marketing area at the Gabelli School of Business at Fordham University.

This year's theme is "Contemporary Methodologies for Service Research." Over

two days, all participants will be immersed in different quantitative and qualitative research methods, and will receive valuable input from experienced researchers.


More specifically, the expert scholars will give workshops on “Agent-Based Modeling” and “Sentiment Analysis” and explain how those methodologies can be used in service research.


A panel of distinguished scholars in the services field will share their insights about the contemporary methodologies available to service researchers.


- PhD Candidates

- Junior Faculty Members



Annouk Lievens, PhD

University of Antwerp

Sertan Kabadayi, PhD

Fordham University

Bart Larivière, PhD

Ghent University

Wafa Hammedi, PhD

University of Namur

* NOTE: feel free to click on the names in red to view organizer & advisory committee profiles.

© 2016 Fordham University


Lincoln Center Campus

140 West 62nd Street

New York, NY 10023

Tel: +1-212-636-7804


LTAS workshop is a two-day event that aims at introducing young scholars to the wonderful world of service research and to guide them through their PhD journey.


Fordham University is a

private, nonprofit, coeducational research university in New York City, United States


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